Privacy Policy

Effective Date: September 27, 2026

At Rescue Rider LLC ("we," "our," or "us"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request information about our product, or communicate with us.

Because we sell our product directly through direct consultation, phone, or invoice—and not through an e-commerce store on this website—we do not collect online payment details.

1. Information We Collect

We only collect personal information that you voluntarily provide to us when contacting us about our product. This may include:

  • Contact Information: Your name, email address, physical billing/delivery address, and phone number.

  • Communication Data: The content of your inquiries via our contact forms, emails, or phone calls.

2. How We Use Your Information

We use the information we collect strictly to fulfill business operations, including:

  • Responding to your inquiries about our product.

  • Processing manual invoices, quotes, and delivery options.

  • Providing direct customer service or operational updates regarding your inquiries.

3. Third-Party Sharing and SMS Compliance

We do not sell, rent, or trade your personal information with third parties.

  • Notwithstanding anything to the contrary in this Privacy Policy, mobile information, phone numbers, and text messaging originator opt-in data or consent will strictly not be shared with or sold to any third parties, partners, or affiliates for marketing or promotional purposes under any circumstances.

  • SMS Privacy: No mobile opt-in data will be shared with third parties for marketing or promotional purposes.

We implement industry-standard administrative and technical security measures to protect your contact data from unauthorized access, loss, or disclosure.

5. Your Rights and Opt-Out Options

You have the right to access, update, or request the deletion of the personal information you have provided to us. If you have opted into text or email alerts and wish to unsubscribe, you can:

  • Emails: Click the "Unsubscribe" link in any email.

  • Text Messages: Reply STOP to any text message received from our business number to immediately cancel your text subscription. [1, 2]

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: cody@rescue-rider.com

  • Phone: 956-219-1665